Shipping Policy
Processing Time
All orders are processed within 1–5 business days (Monday to Friday).
Shipping Destination
We currently ship only within the United States.
Delivery Time
Standard delivery takes 7 to 10 business days after processing (Monday to Friday).
Delivery times are estimates and may vary due to courier delays or public holidays.
Shipping Cost
We offer Standard Free Shipping on all orders.
There are no hidden charges at checkout.
Order Tracking
Once your order ships, we’ll send you an email confirmation with your tracking link.
You can also track your order anytime via our Tracking page
If you have any trouble tracking your order, feel free to reach out to us at Support@StudiaBank.com .
Delivery Address Tips
To avoid delivery issues, please:
- Enter a complete and accurate address (including apartment/unit numbers).
- Double-check your details before placing your order.
If you made a mistake, email us within 24 hours to correct it.
Order Issues
1. Delayed Deliveries
We do our best to deliver your order on time, but unexpected delays can happen. If your package hasn’t arrived within the estimated timeframe, please reach out to us at Support@StudiaBank.com and we’ll assist you promptly.
2. Missing or Damaged Items
If something is missing or damaged, contact us immediately.
Photos of the product and packaging may be required for a quick resolution.
3. Failed Deliveries
If a delivery fails due to an incorrect address or other delivery issue, your package may be returned to us. In such cases:
- We’ll contact you to confirm your address and arrange re-shipment.
- Additional shipping fees may apply for re-delivery.
International Shipping
At this time, we do not ship outside of the United States.
We hope to expand internationally soon.
Contact Us
If you have any questions or concerns about shipping, our team is always here to help. Reach out to us:
Email: Support@StudiaBank.com
Phone: +447503898802
Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT)